Our Privacy Policy

(last update: Jan 2017)

Information we gather

The information gathered from our website visitors is the order details required to place an order with us. We do not gather information from customers who do not place orders except anonymous analytics information to track the traffic on our site. We also gather optional signups to our newsletter.

How we use the information we gather

We use the information to enhance your visitor experience and process any orders you make on the site. We use newsletter signup emails to sign people up to our newsletter. We use anonymous traffic data for analytics tracking purposes.

The people that are given access to this information

Your personal information is accessible by our staff only. We do not resell or otherwise make available customer information of any kind to anybody.

The security measures we have in place to protect your personal information

To safeguard your personal information, we use PayPal which does not make your payment information directly visible to us at anytime.

This website uses remarketing advertising

This website uses the Google AdWords and Facebook remarketing service to advertise on third party websites (including Google and Facebook) to previous visitors to our site. It could mean that we advertise to previous visitors who haven�t completed a task on our site, for example using the order form to make a purchase. This could be in the form of an advertisement on the Google search results page, on Facebook, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone�s past visits to the LotusCandles.com website. Of course, any data collected will be used in accordance with our own privacy policy, Google�s privacy policy, and Facebook's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

You can learn about how to set preferences for how Facebook advertises to you here.

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